Went there for a convention this past week. Had the valet and bellhop who were awesome! When you walked in Nicole greeted us and showed us our way to the elevator. She was a sweetheart throughout our stay and very informative on where to dine. We did have a great buffet breakfast and the servers were wonderful food was very good. If you go for lunch I recommend the chicken corn chowder soup. The rooms were very comfortable and the maids are very kind if you just need extra towels or soap. The fitness area was very nice with a supply of cold water, towels and a great view. I would Highly recommend this hotel if you want to stay in the downtown area.