I absolutely loved staying here. The front desk was friendly (lovely gentleman moving to Atlanta soon....I'm bummed I can't remember his name) and offered a corner room if we didn't need a desk. It wasn't important to us, so we took it. The windows and views from our room blew me away. I absolutely loved it. It was comfortable, clean, had a cool view, had a comfy bed, and even great bathroom amenity extras. The mini-fridge was handy too. The side table in the room actually had C-shaped legs, so it served as the perfect laptop desk anyway. I would love to stay here again. So convenient to everything in downtown!
Even though the room was not what I expected from Hyatt, guest service was amazing and they tried to make this stay as pleasant as it could be. Location is the best feature of this Hyatt property. Room is small and outdated. Concierge was professional and helpful and hotel is easily accessible with direct connection to several parking garages. It's also linked to the Columbus Convention Center. Bathroom is really out of shape and walls are dirty and disgusting.