One of the best hotels we’ve ever stayed in- from start to finish! The valets were stellar & so kind, the hotel staff was very welcoming & personable, and the room was perfection! The staff found out it was our anniversary & sent up a bottle of wine for us to enjoy! The bed was THE MOST COMFORTABLE EVER EVER EVER! We never wanted to get up 😂 The hotel is modern in such a stunning building! The shower was straight dreamy! Loved the layout of the room also! The *only* negative was that we went to the bar around 10pm, and they were out of several food items to order. The staff was apologetic & gave my husband a free beer as a sorry! That wasn’t enough to ruin the perfection that was everything else 👌🏼 The valet gives you a claim ticket for your car & you text the number when you’re ready to go and they pull up your car for you! Everything was extremely high quality including the service! We will 100% stay here again the next time we are in town!!!!
Great hotel at the center of downtown. Was a great spot for our trips to the short north and german village. All staff were really nice and kudos too for the valets... they were quick and very professional. Rooms were very nice and clean, hallways and common areas neat and clean and we loved the star projector in the room. Overall a great experience