Downtown Concierge

Canopy by Hilton Columbus Downtown Short North

Hotels, Downtown Core

Reviews

Definitely won’t stay here again. Good: The room was nice enough overall and bed was pretty comfortable. Location was convenient. Bad: Hopefully this was a one time thing, but our first room we were given was right next door to a room that was full of people having a party, banging on the walls, smoking weed and blaring music. We immediately went back down to the desk to request another room, and as we took our belongings from one room to another, we passed another 7 or 8 early 20-something guys/girls walking into the room with the party. Once we moved rooms, we still heard them all come and go down the halls yelling at each other. The front desk girl said she would make them quiet down or kick them out if they didn’t quiet down, but neither of those things seemed to happen. The next morning, I went to get my car out of valet and stood right by the valet office outside, holding my ticket and making eye contact with the valet. One valet walked right passed us with zero acknowledgment, and the other guy in the office just looked at me and kept staring at his cell phone, I had to actually go get him and tell him I needed my car, at which point it took he and another guy another 15 minutes to finally get it. They had poor attitudes and seemed half asleep. For this hotel to be marketed as a slight above average hotel and hold the Hilton name, it was certainly a pretty poor experience. We will definitely stay at one of the other hotels we usually stay at when we are in Columbus next time.

Love this place! The service was amazing and friendly, the location is perfect, the food is delicious and the rooms are modern and clean. I even forgot some clothes behind and they left it up at the front desk for me to come back and get. Highly recommend!

77 E Nationwide Blvd
Columbus, OH

(614) 223-1400

www.hilton.com

Hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Sunday: Open 24 hours

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Reviews

Definitely won’t stay here again. Good: The room was nice enough overall and bed was pretty comfortable. Location was convenient. Bad: Hopefully this was a one time thing, but our first room we were given was right next door to a room that was full of people having a party, banging on the walls, smoking weed and blaring music. We immediately went back down to the desk to request another room, and as we took our belongings from one room to another, we passed another 7 or 8 early 20-something guys/girls walking into the room with the party. Once we moved rooms, we still heard them all come and go down the halls yelling at each other. The front desk girl said she would make them quiet down or kick them out if they didn’t quiet down, but neither of those things seemed to happen. The next morning, I went to get my car out of valet and stood right by the valet office outside, holding my ticket and making eye contact with the valet. One valet walked right passed us with zero acknowledgment, and the other guy in the office just looked at me and kept staring at his cell phone, I had to actually go get him and tell him I needed my car, at which point it took he and another guy another 15 minutes to finally get it. They had poor attitudes and seemed half asleep. For this hotel to be marketed as a slight above average hotel and hold the Hilton name, it was certainly a pretty poor experience. We will definitely stay at one of the other hotels we usually stay at when we are in Columbus next time.

Love this place! The service was amazing and friendly, the location is perfect, the food is delicious and the rooms are modern and clean. I even forgot some clothes behind and they left it up at the front desk for me to come back and get. Highly recommend!