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Capital Crossroads and Discovery SIDs Service Request Form
Downtown Columbus has two special improvement districts (SIDs), Capital Crossroads SID and Discovery SID. In Capital Crossroads’ District, ambassadors provide supplemental cleaning and safety services in the public realm. Cleaning ambassadors wear yellow and black uniforms, and you have likely seen them sweeping up garbage from the sidewalk. Safety ambassadors wear blue and black uniforms, and will see them riding bikes.
In the Discovery District, ambassadors provide safety services in the public right-of-way. You’ll notice them in red and black uniforms also riding bikes.
Property owners, managers, tenants, employees, and visitors are welcome to request services by completing the request form below or by calling our customer service hotline number at 228-5718.
Capital Crossroads SID’s hours of operation are: 6 a.m. – 11 p.m., Monday – Saturday and 9:30 a.m. – 9 p.m. on Sunday.
Discovery SID’s hours of operation are: 6 a.m. – 2 a.m., Monday – Friday and from 8 a.m. – 2 a.m. on Saturday.